Digit Steam Innovations (DSI)

Solution · AI agents

An AI assistant that knows your business

Generic chatbots guess. We build an assistant grounded in your own documents, products and policies — so it answers customers and staff around the clock with accurate, current, sourced answers, and hands off to a person when it should.

The problem

Your team answers the same questions all day, and your knowledge is scattered across PDFs, emails and tools nobody can search fast.

How it works

What's included

Grounded in your data

Retrieval-augmented answers from your real documents and data — with citations, not hallucinations.

Customer & staff facing

Deploy it on your site for customers, or internally as a knowledge assistant for your team.

Always current

Update a document and the assistant knows it instantly — no retraining.

Human handoff

Anything sensitive or uncertain is routed to a person, with full context.

Outcomes

What you get out of it

  • Deflect repetitive questions 24/7
  • Faster, more consistent answers
  • Your knowledge, finally searchable

FAQ

Questions, answered

Is our data kept private?

Yes. We architect it so your content stays private to your assistant, using providers/configurations that don't train on your data, with self-hostable components where required.

How accurate is it?

Because it answers from your real documents and cites sources, it's far more reliable than a generic chatbot. We tune retrieval and test against real questions before launch.

Built from

Underlying services

Let's scope your version

Book a free assessment — we'll tailor this to your business.